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Don't see what you want? We can get nearly everything (and we'll give you a great price)! CALL US: 770-433-0196
Don't see what you want? We can get nearly everything (and we'll give you a great price)! CALL US: 770-433-0196

Dirt Cheep Service & Repair Policies

Welcome to Dirt Cheep Repairs! We're committed to providing expert repair services for musical instruments and professional audio equipment. To ensure the best possible service, please review our general repair policies:

 

Estimates & Service

  • Most estimates are FREE! In some cases where extensive disassembly or diagnostic work is needed, a $25 bench fee may apply - we'll always let you know before proceeding.  You can view our repair price sheet here.
  • Please respond to estimate approvals within 24 hours. While we want to fix your gear quickly, delayed responses may result in your repair being re-queued as a new submission, meaning it goes to the back of the line while we continue with estimates that were approved quickly.
  • By submitting your equipment, you authorize our technicians to:
    • Disassemble and test your gear as needed
    • Perform necessary factory resets or firmware updates
    • Play/test instruments to ensure proper operation

Communication & Payment

  • We'll text you updates about your repair using the contact number you provided
  • Your equipment must be picked up and paid for within 30 days of completion notice
  • Items left beyond 30 days will be considered abandoned and may be sold or used for parts to recover costs

Consignments

Additional Terms

  • Dirt Cheep may utilize trusted outside repair centers for certain services
  • We are not responsible for loss or damage unless directly caused by our repair work
  • Customers are responsible for all repair-related charges, including parts, labor, shipping, and applicable taxes